Frequently Asked Questions

What is ours by blackjoy?

OURS by Blackjoy contains a variety of products, ranging from hygiene to hair care. We curate products from companies both big and small, to provide staples that people know & love, while allowing people to try new and upcoming brands.

How much does it cost?/Are there hidden fees?

There are no hidden fees whatsoever. OURS by Blackjoy costs $35 a month, with free priority shipping. Signing up for our newsletter saves you 15% off of your lifetime subscription.

How does billing work?

Customers are charged on the day they first subscribed. For example, if you subscribed on the 15th of the month, you will be charged every 15th of the month.

How do I receive a refund?

Unless you received damaged items, unfortunately we cannot offer refunds. Please contact us at if your items were damaged upon arrival, and we will replace the item free of charge.